On Saturday, 14 November 2026, Microsoft said services had fully recovered across Teams, Outlook, Copilot and its other products, after a global outage of more than 24 hours. France 24 and CNA quote the same post on X: “We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions.”

Before that announcement, the company said it was watching the backlog of messages built up on its enterprise services, France 24 writes. The outage had hit Outlook, Copilot and some Teams features since Thursday and had reached at least 74 countries in the Americas, Europe, Asia and Africa.

NDTV Profit, citing Bloomberg, writes that on Saturday morning the status page showed “All products are operational”, both for Microsoft 365 business and enterprise services and for consumer products. Earlier, Microsoft had reported a gradual improvement, but warned that some users could still see intermittent access and delayed email.

France 24 also notes that the US homeland security chief confirmed there was no link between the Microsoft problem and Friday’s US air-traffic stoppage. A company spokesperson had said Microsoft had no indication that the FAA’s nationwide ground stop was related to the outage that took Outlook and other services offline on Thursday.

On the cause, CNA recalls that Microsoft had blamed server problems, said it was not aware of malicious activity and ruled out artificial intelligence. NDTV Profit adds detail: a technical fault introduced during an earlier network-capacity upgrade, which showed up after a later network change. Charles Lamanna, executive vice-president, said there was no indication of malicious activity. The first explanation had been a high infrastructure load across several regions. The investigation then found servers that had become unexpectedly unavailable, not a surge of user traffic. Some servers brought back online stopped responding when traffic was pointed back at them. The company changed how it routed traffic and returned infrastructure in stages, which slowed the recovery but kept the services stable. It promised a detailed report once the review is finished.

CNA writes that organisations which keep Microsoft services on their own servers, rather than in the cloud, were partly spared. The outage hit features tied to Exchange Online, the cloud email and calendar hub, while applications not connected to it stayed up.

Image: Wikimedia Commons — Microsoft’s RedWest campus, Redmond, 6 April 2007 (CoolRanch, public domain). The photo is not from the 13–14 November 2026 outage.

Sources consulted: Microsoft says services have fully recovered — France 24; Microsoft restores Outlook and Teams — CNA; Status page: all products are operational — NDTV Profit.